General FAQ

• Kaltenbach, with a population of approximately 1,500, is located in a very central part of the middle Zillertal at an elevation of 560 meters
• About 30 kilometers east of Innsbruck, the Zillertal branches off to the south of the Inn Valley
• The distance from the start of the valley to Kaltenbach is 14 kilometers
• It is approximately 50 kilometers from the national border near Kufstein to Kaltenbach

The Zillertal, with its 25 municipalities and a population of about 37,500, is one of Austria’s most internationally renowned tourist regions:

• The Zillertal is located in the state of Tyrol in the Eastern Alps
• It is approximately 35 km from the national border near Kufstein to the start of the Zillertal
• The Zillertal takes its name from the Ziller River, which flows from south to north and empties into the Inn
• It is approximately 140 km from Munich to Kaltenbach in the Zillertal
• The capital city of Vienna is about 450 km away; Berlin is 730 km away, and Zurich is 340 km away from the Zillertal

If you’re traveling by car from Germany via Munich (A8 and A93) to Kufstein, you’ll cross the border into Austria. Exit the toll highway (A12) at the Wiesing exit and then simply follow the Zillertal federal highway B169 to Kaltenbach (about 17 km from the start of the valley). A toll-free route is also available from Kufstein via the B171 federal highway.

TIP: A toll-free route via Holzkirchen and the Achen Pass is an interesting alternative (in winter, only when weather conditions are good). From November 1 through April 15, winter tires are mandatory in Austria under winter driving conditions. During this period, winter tires are definitely recommended. It never hurts to have snow chains in the trunk as a safety precaution!

Further information

• Our hotel complex features numerous covered parking spaces in an underground garage—guaranteeing a cool place for your car in the summer and saving you the hassle of scraping ice off your windshield in the winter!
• In addition to the parking spaces in the underground garage, there is ample outdoor parking available.
• For all electric cars, there is an e-parking zone with 4 charging stations (wall boxes), offering convenient payment options via credit card and through international roaming partners.
• You can safely store your roof racks and mountain bike trailers with us during your vacation.
• The clearance height of the underground garage is 2.12 meters.

• Traveling by train is a great alternative and an eco-friendly way to get there—especially in winter, when you can reach the Zillertal without stress or traffic jams.
• You’ll travel from Munich across the border at Kufstein to the Jenbach train station, which is the transfer point for the Zillertalbahn. The Zillertalbahn runs to the Zillertal almost every half hour and reaches the Kaltenbach/Stumm station in about 30 minutes.
• Our free shuttle service will take you from the Kaltenbach train station directly to our hotel. Please let us know in advance when you’ll be arriving so we can make all the necessary arrangements for you!

Traveling by plane is a convenient option for international guests arriving via the airports in Munich, Salzburg, or Innsbruck. Of course, the question of how to get here from the airport naturally arises: While we don’t offer our own shuttle service from the airports, we recommend booking online with Tirol Taxi. They provide excellent service at attractive prices and will take you comfortably from the airports directly to our nature hotel in the Zillertal.

• There are several doctors in the immediate vicinity of our hotel. The medical center and Dr. Alexander Binder’s practice (general practitioner) are only about 400 meters away. The nearest pharmacy, Kaltenbach, is located at the roundabout in Kaltenbach and can be reached in just a few minutes by car.
• In the event of mountain or skiing accidents, Kaltenbach has its own helipad, which enables rapid assistance.
• Medical care is well provided for by the Schwaz District Hospital as well as private clinics such as the Sportclinic Zillertal, the Kettenbrücke Innsbruck, and the Hochrum Sanatorium.

In Kaltenbach, you’ll find everything you need for your daily needs! Just about 500 meters from the hotel are the M-Preis and Braunegger supermarkets, which offer a wide selection of groceries and brand-name products. You’ll also find two butcher shops here that specialize in regional meat specialties. For families with children, the town center is home to the largest children’s toy store in the Zillertal.

There is a wide selection of restaurants and traditional Tyrolean inns in the area surrounding our aparthotel in the Zillertal. In addition to the delicious snacks in our hotel bar & lounge and the option to prepare your own meals in the apartments, the mountain huts in the Zillertal skiing and hiking area also offer a culinary highlight. This way, you’ll remain completely flexible during your active vacation or family vacation with children and babies, while still being able to enjoy the diversity of Tyrolean cuisine in the mountains!