Data privacy statement

This Privacy Policy describes how Hotel Kaltenbach KG, located at Reisrachweg 18, A-6272 Kaltenbach, collects and processes data about you when you visit our website. By continuing to use this website, you consent to the processing of your data in accordance with this policy.

You can contact our Data Protection Coordinator at:

Hotel Kaltenbach KG
, Attn: Data Protection Coordinator
, Reisrachweg 18
, A-6272 Kaltenbach
, Phone: +43-5283-3536-0
, Email: info@hotel-kaltenbach.at

We process your personal data with the assistance of data processors who help us provide our services (e.g., web hosting providers, email newsletter distribution services).

• GO.WEST Communications GmbH
• Hetzner Online GmbH
• xLab Software Engineering
• Cloudflare, Inc
• CleverReach
• Kognitiv, Incert
• Google

These data processors are obligated to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services.

Your personal data will only be disclosed to service providers typical for our industry, such as banks (in the case of bank transfers to you), tax advisors (if you appear in our accounting records), shipping service providers (in the case of shipments to you), etc.

After you submit the contact form, the data controller will process the personal data you have entered for the purpose of handling your inquiry, based on the consent you have provided by submitting the form.

There is no legal or contractual obligation to provide personal data. Failure to provide such data simply means that you will not be able to submit your request and we will not be able to process it.

You have the right to withdraw your consent at any time by providing written notice, without affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal. 
The data will continue to be processed for purposes compatible with the original purpose of processing, on the same legal basis, unless you object. In this case, the data will be transferred to the shipping service provider.

You have the right to object to the use of your personal data for direct marketing purposes at any time by providing written notice. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

By checking the box, you consent to the processing of the personal data you have provided for the purpose of receiving information about offers and news via an email newsletter from the data controller, until you revoke your consent or object to such processing.

There is no legal or contractual obligation to provide personal data. Failure to give consent will simply result in you not receiving the email newsletter.

You have the right to withdraw your consent at any time by sending a written notice or by clicking the unsubscribe link in the email newsletter, without affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal.

You may also object to the use of your personal data for direct marketing purposes in the same manner. If you object, your personal data will no longer be processed for direct marketing purposes in the form of an email newsletter.

This website uses cookies. Cookies make websites user-friendly and more efficient for the user. A cookie is a small text file which serves to store information. When visiting a website, the website can place a cookie on the computer of the website visitor. When the user revisits the website, the website can read the data from the previously stored cookies and thus determine whether the user has already visited the website and which sections of the website the user was particularly interested in.
You can find more information about cookies on Subject Cookies.

Changing the cookie settings

How the web browser handles cookies, which cookies are permitted or rejected, can be determined by the user in the settings in the web browser. Where exactly these settings can be found depends on the respective web browser. Detailed information about this can be found using the help function of the respective web browser.

When the use of cookies is restricted, it may not be possible to use all features of this website in full anymore.

For the purpose of monitoring technical functionality and enhancing the operational security of the web server, based on the data controller’s overriding legitimate interest (technical security measures), this website processes the following personal data in a log file on the server (see Combined Log Format):

• IP address
• Timestamp
• Content accessed
• Referring page 
• Browser identifier

This data is stored only temporarily for a period of 10 days. After that, the data is automatically deleted.

This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”), based on the legal basis of overriding legitimate interest (analysis of website usage). We have entered into a data processing agreement with Google for this purpose.

When you visit our website, software establishes a connection to Google’s servers and transmits data to Google’s servers, some of which are located in the United States. Google Analytics also uses cookies to store information about website users and to analyze how they use the website.

This website uses the “IP anonymization” feature. This causes Google to truncate your IP address beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area, thereby anonymizing it. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there.

According to Google, Google will use the collected data to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website and internet usage.

Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf.
Detailed information on how Google Analytics handles user data can be found in Google’s Privacy Policy or the Google Analytics Privacy Policy.

Disabling Google Analytics

You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser. Our website respects the “Do Not Track” signal that your web browser then sends to all websites.

You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plugin available at the following link.

You have the right to access, correct, delete, and restrict the processing of your personal data.

To the extent that the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given for the processing of your personal data. The lawfulness of the processing of your personal data prior to withdrawal remains unaffected by the withdrawal.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

Furthermore, you have the right to file a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).