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FAQ Winter­

What about snow reliability in the Zillertal?

  • The Zillertal is one of the absolutely snow-sure regions in the Alps. We guarantee snow reliability for your booked winter vacation.
  • In our ski area Hochzillertal - Hochfügen, winter fun is possible up to an altitude of 2,500 meters
  • Thanks to sustainable investments in the snow-making systems and storage ponds in the ski area, unlimited skiing pleasure is possible from mid-November to the end of April
  • The topographically favorable micro location of Kaltenbach and the Hochzillertal ski area is a further plus for our ski region
  • Apart from the Hochzillertal - Hochfügen ski areas, there are many other ski areas as well as our Hintertux Glacier with a height of up to 3,250 meters

How far is the nearest ski area from the hotel?

  • The valley station of our closest ski area Kaltenbach - Hochzillertal is only 350 meters from the hotel
  • For all guests, the free ski locker for the ski / snowboard equipment is located directly in the valley station of the gondola lift, making the valley station easily accessible on foot
  • As a special service in the main season in winter, we offer a shuttle service several times a day from the hotel to the cable car of the Hochzillertal ski area

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Where and when should I book the ski course for my children?

  • Reservation for the ski course before departure is strongly recommended.
  • There are several ski schools in our ski area - the Hochzillertal ski school, Ski-Optimal ski school and the Keiler ski school. We recommend the Keiler ski school - why?
  • When compiling the group size, the Keiler ski school makes sure that it does not exceed a size of 8 people, here quality counts over quantity!
  • TIP! If you want to reserve a private ski instructor - which is especially useful when you need to refresh your skiing - we offer an absolute professional with our ski instructor Toni Garber.

 

Where can I rent my ski / snowboard equipment?

  • There are several ski rental shops around the valley station, in any case we recommend renting the ski equipment from Sport Stock
  • Why at Sport Stock? The Sport Stock ski rental is located directly in the valley station of the cable car, where the ski spikes from our hotel are located in the basement
  • Ideally, you rent the ski / snowboard equipment by booking online before you travel, there is an online discount
  • Sport Stock has a very large selection of equipment and, in addition to the rental in the valley station, there is also a shop at the mountain station, so you can try out another piece of sports equipment during your skiing holiday

Do I actually need winter tires to travel by car?

  • From November 1st to April 15th, winter tires are mandatory in Austria in winter driving conditions. Winter tires are definitely recommended during this time.
  • Having the snow chains in the trunk can never hurt as a safety reserve!
  • The driveway to the hotel complex is fully heated in the winter months due to the somewhat steeper access.

 

What activities are recommended for non-skiers on a winter vacation?

  • In addition to the wonderful infrastructure of the wellness area in the hotel complex, there are a variety of options for enjoying a great winter holiday as a non-skier
  • We recommend the many winter hiking trails both on the valley floor and in the ski area - so you can also meet your family on the mountain - we will be happy to advise you on the possibilities and tickets on site
  • If you are looking for solitude, you will find wonderful winter hiking trails in several side valleys in the Zillertal, so you can let your mind wander at these places of strength
  • The many toboggan runs in the Zillertal provide fun and adrenaline, especially the longest toboggan run on the Gerlosstein with 7 km is an absolute highlight
  • TIP! Our mountain guide and host Stephan undertakes several guided snowshoe hikes in winter, a unique experience and inspiration for the soul for sporty guests

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Which ski pass should I buy? At what age do I need a ski pass for my child?

  • All ski areas in the Zillertal have a network of cards - therefore there is only one card - the Zillertal Super Ski Pass in many different versions
  • With the Zillertal Super Ski Pass (from 2 days) you can use all ski areas of the Zillertal (including the Hintertux Glacier)
  • For children, a ski pass must be purchased form the age of 5 years
  • We will advise you on the best options for your ski pass on site, because then the ideal time for a decision due to the weather situation
  • A tedious waiting at the cash desk at the valley station is not necessary, you can buy the ski pass directly at the hotel (payment directly when buying)
  • For all guests who want to go to the ski area as pedestrians, there is a day / multi-day ticket for winter hiking - we will be happy to advise you on site - you will also receive a discount with the guest sheet

 

 

What can I do with my baby on a ski vacation? Is there childcare?

  • We recommend the many winter hiking trails both on the valley floor and in the ski area - this is how you can also meet your family on the mountain - we will be happy to advise you about the options and tickets on site
  • We are happy to provide for your baby a high-quality sledges with backrests and also in addition to prams or buggies
  • We do not offer childcare in the hotel, but in the ski area there is high-quality childcare for children from 3 months in the dwarf club directly at the Hochzillertalmountain station
  • Of course, the Infitiy Pool with heated water (32 degrees) is also available, especially during the day the frequency in the spa area is very low and you can relax perfectly

 

 

 

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Healthy breakfast

Regional buffet breakfast

Enjoying a leisurely breakfast together is one of the loveliest things while you are on holiday. The regional breakfast buffet in the hotel 'Das Kaltenbach' provides a really delicious start to your day.

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Region

Sports and relaxation during your holidays in the alps

In Kaltenbach, Zillertal, there are many highlights throughout the year: the unique mountain scenery turns into a hiking paradise in summer. In winter you can choose one of the numerous pistes. Nature offers countless opportunities for active holidays in Tyrol!

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Offers

A homely place to stay while you are on holiday

Our stylish double rooms, apartments, suites and chalets are equipped with everything you need for a comfortable and hassle-free stay. Enjoy the holiday offers in the Zillertal valley!