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Included Services
Exclusive Lifestyle & 100% Service
At Kaltenbach, many extras are included! Relax at the rooftop spa, enjoy a regional breakfast, and take advantage of state-of-the-art technology, including high-speed Wi-Fi. For families, there’s a well-thought-out selection of baby gear—for a worry-free vacation in style!
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Wellness and Spa
- Free access to the rooftop wellness area with heated indoor and outdoor pools, a Sky Sauna (clothing-required), and an adults-only spa with a sauna area for adults
- Panoramic relaxation room with a fire pit, hanging lounge with lounging area, and a 5,000 m² natural garden
- Cozy sauna and bath towels for the pool and wellness area
- Refreshments and dried fruit in the Adults-Spa
- Cozy bathrobes and slippers, including a bath bag
- Children’s bathrobes and slippers in sizes 122/128 and 152/158 available upon request
- Outdoor yoga platform and hay barn for yoga and meditation
Fun, Games, and Action at the Family Hotel
"At our family hotel in the Zillertal, kids and teens will find plenty of space to play, let off steam, and relax. While babies and younger children feel right at home in the lovingly designed children’s playroom and on the toddler playground, older kids and teens can enjoy a modern game zone with an iWall, touchscreen, air hockey, Xbox, and foosball table, as well as a varied adventure playground right in the middle of the forest.”
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Baby and Children's Services at the Family Hotel
Start your family vacation relaxed: At our family hotel in the Zillertal, a wide range of premium amenities for babies and children is available to you free of charge—for less luggage and more comfort right from the start.
- Cozy cribs with high-quality mattresses and bedding
- STOKKE TrippTrapp high chairs—suitable for every age
- Newborn car seat for babies up to 8 months
- Fluffy children’s bathrobes (sizes 122 & 156)
- Changing pad & diaper pail for stress-free baby care
- Baby bathtub & seat riser for even more comfort in the bathroom
- WMF electric kettle for quickly preparing baby food
- Fall protection for box-spring beds – for safe sleep
- High-speed Wi-Fi—perfect for baby monitor apps
- Strollers for babies and buggies for toddlers available for rent
- Children’s bicycles in 20- and 24-inch sizes (for a fee)—suitable for children ages 6 to 11
- Deuter baby carriers and sleds with backrests for children
- Self-service laundry room with 2 washing machines (for a fee), dryer, iron, and clothes rack
Please let us know your requests in advance so that we can prepare the desired children’s and baby equipment for you in a timely manner.
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Fitness and Sports
- Fitness room with state-of-the-art equipment from Techno Gym
- Ski storage with a private locker at the Hochzillertal valley station (including ski boot dryer and sanitizer) at our partner Sport Stock
- Heated ski and drying room for ski and golf equipment at the hotel
- State-of-the-art bike storage for secure storage of mountain bikes, e-bikes, and road bikes
- Secure and free charging for e-mountain bikes in our bike storage area
- Laundry service with a laundry and drying room featuring 2 washers and dryers
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Electric Charging Stations and Parking
- Free parking in the underground garage and in the outdoor lot
- We’re happy to store bike racks and luggage racks securely in a locked storage area
- Shuttle service from das Kaltenbach train station to the hotel (please let us know in advance)
- NEW! E-Parking Zone with 4 charging stations for electric cars (wallbox) & convenient payment via credit card and international roaming partners:
- Has.To.Be, Blue Corner, ChargeMap, ChargePoint, Digital Charging Solutions, Freshmile, izivia, Mobilygreen, Route220, ZE-Watt
- Personal guest assistance & concierge service daily from 8:00 AM to 8:00 PM
- Luggage storage & shower facilities on arrival and departure days
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